Effective Date: [October 1, 2023]

  1. Introduction

Welcome to mbolo (herein after referred to as “us,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us through www.mbolo.net (the “Website”). By accessing or using the Website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect various types of information from users of the Website, including but not limited to:

  • Personal Information: Information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information.
  • Vendor Information: If you are a vendor on our platform, we may collect additional information related to your business, products, and services.
  • Usage Data: Information about how you interact with the Website, including your IP address, browser type, operating system, pages visited, and referring/exit pages.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on the Website and gather information about usage patterns.
  1. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

  • Providing Services: To facilitate transactions, process orders, and connect buyers with vendors.
  • Communication: To communicate with you about your account, orders, updates, promotions, and other relevant information.
  • Analytics: To analyse usage patterns, improve the Website’s functionality, and enhance user experience.
  • Compliance: To meet legal and regulatory requirements.
  1. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Sellers: If you are a vendor, certain information will be shared with buyers to facilitate transactions.
  • Service Providers: We may share information with trusted third-party service providers who assist us in operating and maintaining the Website.
  • Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms of use, or protect our rights, privacy, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
  1. Your Choices
  • Account Information: You can update or delete your account information by logging into your account settings.
  • Cookies: You can manage cookies and tracking technologies through your browser settings.
  1. Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure. We cannot guarantee the security of information transmitted to or from the Website.

  1. Children’s Privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

By using the Website, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.